frequently asked questions
Where is your store located?
We are located in 55 Mina Dr, Jersey City, NJ 07305, USA
What is Novoxia Return Policy?
For a detailed description of our return policy please see the tab labeled “Return and Refund policy”.
Will I receive a confirmation email when my order is submitted online?
Yes, once you complete your order you will receive an automatic confirmation email that this order was received.
How do I process a return?
Click “Start a Return” on the Support tab which is located at the bottom of the page.
Or please contact us at support@novoxia.shop
Any product Exclusions or Restrictions?
All TEAM STOCK UNIFORMS items are FINAL sale. Look for disclaimer under product title to see if the product is a TEAM STOCK UNIFORM item.
How do I sign up for emails?
You may sign up on our website’s home page on the lower section labeled Sign up & Save and receive 10% discount as a first time user
CONTACT INFORMATION
Support 9:00 AM – 5:00 PM
Phone: +1 806-855-3764
Email: info@novoxia.shop
Office Address: 55 Mina Dr, Jersey City, NJ 07305, USA